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Address
126 Heights Blvd, #112B
Houston Texas – 77007.
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Common queries answered
Frequently Asked Questions
How long does it take for me to receive my order?
All orders are shipped out using either Priority Mail or First Class Mail. After your order has been shipped, it will take anywhere from 3-8 business days, depending on your location. Please refer to our Shipping Policy for more information.
What is your return and exchange policy?
If you are not satisfied for some reason with the product. we will be happy to take it back. please refer to our return policy.
How do I change my shipping address?
You can create Shipping Address in My Account Page or Contact Us if the order is already placed with us – support@kratomdesire.com, Same Business Day before the order is shipped.
How do I track the status of my order?
You can track from tracking number provided on your email after the order is shipped. we will send you email confirmation tracking number on the email provided to us when you placed or created an order. You can also track from My Account Page in Orders.
How do I receive customer support?
Please use the contact us page to reach us if you have any questions or concerns about your order and we will be happy to help you within the same business day.
What do I do if I entered an incorrect shipping address?
Please Contact us or change it immediately before the order is shipped.
No, Currently we only ship in United States only.
Will my items come in one package?
Yes if the order is placed in one order.
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